Privacy Policy
At Mercure Albrighton Hall & Spa Shrewsbury, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
- Name
- Contact information (email address, phone number)
- Payment information (credit card details)
- Preferences and feedback
Additionally, we may automatically collect information about your visit to our website, including:
- IP address
- Browser type
- Pages visited
- Time and date of visits
2. How We Use Your Information
We use your personal information for the following purposes:
- To process your reservations and payments
- To communicate with you regarding your bookings and inquiries
- To improve our services and customer experience
- To send promotional materials and updates (with your consent)
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers who assist us in delivering our services (e.g., payment processors)
- Legal authorities if required by law or to protect our rights
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access your personal information and request corrections
- Withdraw consent for processing your data
- Request deletion of your personal data, subject to legal obligations
To exercise these rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Address:
Ellesmere Rd, Albrighton, Shrewsbury SY4 3AG, United Kingdom
Thank you for choosing Mercure Albrighton Hall & Spa Shrewsbury. Your trust is important to us, and we are committed to safeguarding your privacy.