Terms and Conditions
Welcome to the Terms and Conditions page of Mercure Albrighton Hall & Spa Shrewsbury. By using our website and services, you agree to abide by the following terms. We encourage you to read these conditions carefully before making a reservation or utilizing our facilities.
1. Booking and Payment
- All reservations made through our website or other booking platforms are subject to availability.
- A valid credit or debit card is required to secure your reservation.
- Payment terms vary depending on the rate selected; some may require full payment upon booking, while others may allow payment at check-in.
2. Cancellation Policy
- Cancellations must adhere to the specific policy outlined at the time of booking.
- Certain rates may offer flexible cancellation, while others may impose penalties. Please review your booking details for more information.
3. Check-in and Check-out
- Check-in is available from 3:00 PM, and check-out is until 12:00 AM.
- Early check-in and late check-out requests are subject to availability and may incur additional fees.
4. Use of Hotel Facilities
- Guests must comply with all rules and regulations concerning the use of hotel amenities, including the spa, gym, and swimming pool.
- Minors must be accompanied by an adult when using these facilities.
5. Guest Liability
- Guests are responsible for any damages or losses incurred during their stay and must settle any charges before departure.
- The hotel is not liable for loss or damage to guests’ personal property.
6. Privacy and Data Protection
Your use of our services is also subject to our Privacy Policy, which details how we collect, use, and protect your personal information. We recommend reviewing it for a comprehensive understanding.
7. Amendments to Terms
Mercure Albrighton Hall & Spa Shrewsbury reserves the right to update or modify these Terms and Conditions at any time. Any changes will be reflected on this page and will take effect immediately.
8. Governing Law
These Terms and Conditions shall be governed by the laws. Any disputes arising from these terms will be resolved in the appropriate courts.
9. Contact Information
For any inquiries regarding these Terms and Conditions, please contact us at:
Address:
Ellesmere Rd, Albrighton, Shrewsbury SY4 3AG, United Kingdom
Thank you for choosing Mercure Albrighton Hall & Spa Shrewsbury. We look forward to providing you with a wonderful stay!